Shipping policy
Shipping Policy
Fulfillment
Orders are fulfilled by our trusted partner, iDropShip Fulfillment. All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive an email with tracking information once your order is shipped.
Shipping Rates & Delivery Times (Australia Only)
We currently ship to all locations within Australia.
| Shipping Method | Order Value Range | Estimated Delivery Time | Cost |
|---|---|---|---|
| Standard Shipping | $0.00 – $68.00 | 2 to 8 business days | $10.00 |
| Standard Shipping | $69.00 and up | 2 to 8 business days | Free |
| Express Shipping | $0.00 – $68.00 | 1 to 4 business days | $15.00 |
| App-Calculated Shipping | Varies (based on product & carrier) | As displayed at checkout | Carrier rate |
Note: All delivery times are estimates and begin from the date of dispatch, not the order date. Delays may occur due to high order volume, public holidays, or courier disruptions.
Tracking Your Order
Once your order has shipped, you will receive an email confirmation containing your tracking number(s). Please allow up to 24 hours for the tracking link to activate.
Shipping Restrictions
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We currently ship to Australia only.
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We do not ship to PO Boxes or Parcel Lockers.
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If you are outside Australia and would like to place an order, please contact us directly at my.lempa.store@gmail.com.
Customs, Taxes & Duties
There are no additional taxes or duties for deliveries within Australia. For carrier-calculated rates, pricing is provided at checkout based on real-time courier data.